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3-star hotel Check-out 12:00

Hotel Jardines del Carmen

Relax at Hotel Jardines del Carmen with bright rooms, rooftop terrace, and LGBTQ+ friendly vibes. Rated 4.6 with 954 reviews in San Cristóbal de las Casas.

Avenida Ignacio Allende 22, San Antonio, 29260 San Cristóbal de las Casas, Chis., Mexico View on map
9.2/10
Exceptional Based on 1393 recent guest reviews
What recent guests emphasize

Comfortable stays with friendly service in a peaceful setting

Guests highlight the quiet location, spacious and clean apartments, and attentive staff at this well-located hotel. Its rooftop terrace and convenient access to local attractions also receive mention.

Guests often praise

  • Quiet and peaceful atmosphere despite proximity to the town center
  • Clean, spacious apartments with well-equipped kitchens and balconies
  • Friendly, helpful, and courteous staff delivering good customer service
  • Comfortable beds and nicely maintained communal areas, including a rooftop terrace
  • Convenient parking on site and close walking distance to restaurants, shops, and tourist sites

Worth knowing

  • The hotel is about an 8-minute walk from the city center, making it ideal for those who enjoy some quiet away from busy streets
  • Some guests specifically appreciated the consistent availability of hot water
  • Shared spaces are well decorated and welcoming, suitable for relaxation after sightseeing
  • Value for money is noted, especially for families or groups using the apartment units
  • No significant drawbacks were repeatedly mentioned in recent reviews

Best for

  • Travelers looking for a peaceful stay near main tourist attractions
  • Families or groups needing spacious apartments with kitchen facilities
  • Guests seeking friendly, attentive service in a boutique-style environment
  • LGBTQ+ friendly travelers appreciating an inclusive atmosphere
  • Visitors interested in exploring cultural and natural sites nearby on foot
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About this property

Welcome to Hotel Jardines del Carmen

Hotel Jardines del Carmen offers a laid-back atmosphere with bright, comfortably furnished rooms and a rooftop terrace that provides a pleasant space to relax. Guests can also enjoy an on-site restaurant, adding convenience for those looking to dine without leaving the property. The hotel welcomes LGBTQ+ travelers, creating an inclusive and friendly environment.

Located on Avenida Ignacio Allende in San Antonio, the property sits in a quieter area just an eight-minute walk from the lively center of San Cristóbal de las Casas. This balance provides a serene setting while keeping popular attractions within easy reach, such as the historic Catedral de San Cristóbal, the Casa Na Bolom museum, and the nearby El Arcotete nature park.

Visitors frequently highlight the spacious and well-maintained apartments, with features like fully equipped kitchens and balconies offering mountain views. Several reviews commend the helpful and courteous staff, daily housekeeping, and the reliable hot water supply. The overall guest rating of 4.6 from over 950 reviews reflects a consistently positive experience for those prioritizing comfort and convenience.

Practical considerations such as on-site parking and a check-out time of noon support travelers hoping for an easy and flexible stay. Being about an hour’s drive from Á­ngel Albino Corzo International Airport makes it accessible for most visitors, and numerous nearby hotels provide additional lodging options within close proximity.

Summary compiled by GoHotelly editors from verified guest reviews, partner descriptions and editorial notes.
Verified guest reviews

What recent guests are actually saying

Reviews from travelers who stayed here in the last 12 months, grouped to help you spot the pattern quickly.

AS
Andy Stoyle Mar 21, 2026
8.0

We had a king one bed apartment on the top floor. We really enjoyed our stay here. It's very comfortable. Nice and quiet and only a 5 minute walk to one of the main walking streets with access to the main zucalo and beyond.

JR
Jonathan Rosas Mar 01, 2026
10

Good place to stay I will recmmend thia Hotek Safe, clean,

AV
Adriana Vallecillo-Martinez Feb 26, 2026
10

We stayed for 7 peaceful days and truly enjoyed our time here. The hotel is just an 8-minute walk from the center, yet it feels tucked away in a quiet and serene area. We stayed in the apartment, which was very clean and well maintained. Fresh towels were provided daily, and the staff was exceptionally helpful and kind. There was always hot water as soon as you turned on the faucet—a detail we really appreciated. Stepping out of the apartment leads you to a lovely patio with a stunning view of the mountains. It was the perfect spot to enjoy our morning coffee while listening to the birds.

NS
Nick Simpson Feb 13, 2026
10

Very nice hotel. Good location. Friendly staff. Good parking.

KB
Kelly Brooks Jan 25, 2026
10

Our hotel room as very comfortable and clean with a massive bed. The communal areas were very welcoming and it was useful to have a kitchen we could use. The staff were friendly and helpful too. It was also very good value for money. The hotel was in a great location with only a short walk to all of the main tourist sites. We would highly recommend.

EV
Eliana Valdes Jan 19, 2026
10

Our experience with Hotel Jardines del Carmen was great! We stayed in the 2 bedroom apartment and which was spacious enough for our family of 3 with room to spare. The apartment has everything you need kitchen, fridge, microwave and a balcony with beautiful views. The share spaces are welcoming and beautifully decorated. The location was ideal for us since it was walking distance to restaurants, shops and tours. There is also parking on site and the staff is courteous and friendly. We would definitely recommend.

T
Taz Jan 18, 2026
10

We had a really nice stay, and all the staff was very friendly with us. Thanks a lot!

PT
Plaza Toplaza Jan 02, 2026
10

This was a great stay with affordability, great service and location and nice people. Room was excellent. Thank you

Location & neighborhood

Where you'll find Hotel Jardines del Carmen

San Cristobal de las Casas, Chiapas, Mexico

Based on sightseeing, recreation, and getting around

  • San Cristobal de las Casas Bus Station 8 min Walk
  • Ángel Albino Corzo International Airport 1 hr 16 Car
Things to do nearby

Worth the walk or a quick ride

Curated spots travelers usually pair with a stay in Chiapas. Distances are rough real-world times, not straight-line.

Casa Na Bolom 2,008 reviews

Casa Na Bolom

Av. Vicente Guerrero 33, Barrio del Cerrillo, 29220 San Cristóbal de las Casas, Chis., Mexico

4.5 · Association / Organization
El Arcotete 2,864 reviews

El Arcotete

Carretera Rumbo aTenejapa km 8 Ejido Río, Del Arcotete N, Rìo Arcotete, 29200 San Cristóbal de las Casas, Chis., Mexico

4.7 · Ecological Park
Catedral de San Cristóbal de las Casas 4,057 reviews

Catedral de San Cristóbal de las Casas

Plaza 31 de Marzo Norte No. 3, Centro, 29200 San Cristóbal de las Casas, Chis., Mexico

4.6 · Catholic Cathedral
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